Terms and Conditions
- Terms & Conditions
PLEASE NOTE, THE DESCRIPTOR ON YOUR CREDIT OR DEBIT CARD STATEMENT FOR ANY TRANSACTIONS CONDUCTED HERE WILL BE: Dream Beauty Should you not recognise a card transaction then please immediately contact our customer services team.
1 Terms of Use
Welcome to our e-commerce store www.dreambeauty.sg (Website). The content of this website is the property of
Dream Beauty
Registered Company Number: 049513
You must read through our detailed terms and conditions carefully, should you accept our terms
and conditions then you agree to be bound by our terms and conditions. Should you not agree with our Terms of Use then you may not use this Website. By using this Website you signify your agreement to our
Terms of Use including our Website’s Privacy Policy which is contained within. Note that our Privacy Policy extends to users whom are registered and
recognised by our Website in order to conduct business, and also users who may visit our Website but do not transact on our Website or conduct business.
The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason without notice
and without liability to you or any third party. You hold responsibility for regular review of these Terms of Use in order to recognise any changes. No rights
to third party beneficiaries are granted or conferred within these Terms of Use.
- Terms of Service
2.1 Service Description
This Website provides access to trading, and other information services related to beauty products. Certain Services available on this Website are for the use of Customers only.
This Website offers services for Customers who wish to purchase beauty products for personal usage.
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item.
2.2 Registration.
All Users will be required to register on the Website and become Customers prior to the completion of any transaction / purchase on the Website.
To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy) and choose a username and password.
Registration is only a one time process and if the Customer has previously registered, he shall login / sign into his / her account.
Only registered Customers can make purchases online.
- Order
Retail Purchase
Any Customer who wishes to purchase an item from the Website can either:
- a) add the selected items directly to the shopping cart;
- b) place the order via Debit Or Credit Card securely via our fully licensed, PCI Compliant payment processor and payment gateway
Only registered Customers can make purchases online.
All orders are considered complete only after the payment has been received by the Company.
To confirm the orders the Company may at random, call up Customers who have placed orders through the Website and ask the Customer a verification question. The Company will confirm the order only after the verification question is answered by the Customer.
In the event the payment processing acquiring institution(s) rejects to honor any payment transaction made by a Customer towards an order, the Company shall have the right to refuse to ship the order to the Customer without any liability whatsoever.
- Product Availability
The Company may not own any of the products listed on the Website. In such cases, the Company only orders the products listed
on the Website from third party merchants after the confirmation of the order by the Customer and delivers the same to the Customer. In such a scenario, there is a possibility that the item ordered by the Customer might have been sold out since the listing on the Website and might not be available in which case a refund will immediately be made.
- TERMS AND CONDITIONS OF USE OF THE WEBSITE
BY USING THIS WEBSITE YOU REPRESENT AND WARRANT THAT:
- You are 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation.
- All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
Your membership is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
– Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you may not modify any content of the
Website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You
reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content.
– You will not (a) use any product or service available on the Website and / Services for commercial purposes of any kind, or (b) advertise or sell any
products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations)or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company’s sole discretion.
– You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the Website and / or Services.
– You will not engage in any form of antisocial, disruptive, or destructive acts, including flaming, spamming, flooding and trolling as those terms are commonly understood and used on the Internet.
– You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
– All information, content and material contained in the Website and / or Services are the Company’s copyrighted property. All trademarks, services
marks, trade names, and trade dress are proprietary to the Company. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Company’s express written permission.
– You acknowledge that when you access a link that leaves the Website, the site you will enter into is not controlled by the Company and By accessing links to other sites, you acknowledge that the Company is not responsible for those sites.
6.YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
1 a) THE INFORMATION, CONTENT AND MATERIALS ON THIS WEBSITE AND / OR SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS.
2b) THE COMPANY MAKES ALL REASONABLE EFFORTS TO DISPLAY THE PRODUCTS LISTED FOR SALE ON ITS WEB SITE(S) AS ACCURATELY AS
POSSIBLE. HOWEVER THE COMPANY CANNOT GUARANTEE THAT YOUR MONITOR’S DISPLAY OF ANY PRODUCT COLOR, TEXTURE OR DETAIL WILL
BE ACCURATE. THE COMPANY DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS OR OTHER CONTENT ARE ACCURATE, COMPLETE, RELIABLE CURRENT OR ERROR FREE. WHILE THE COMPANY MAKES EVERY EFFORT TO ENSURE THAT THE PRODUCTS ARE DESCRIBED AND PRICED ACCURATELY, IN THE EVENT THAT AN ITEM IS DEEMED TO BE PRICED INCORRECTLY, THE COMPANY RESERVES THE RIGHT TO REFUSE THE SALE
CURRENT OR ERROR FREE. WHILE THE COMPANY MAKES EVERY EFFORT TO ENSURE THAT THE PRODUCTS ARE DESCRIBED AND PRICED
ACCURATELY, IN THE EVENT THAT AN ITEM IS DEEMED TO BE PRICED INCORRECTLY, THE COMPANY RESERVES THE RIGHT TO REFUSE THE SALE OF THAT ITEM.
3c) THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN CONTENT, INFORMATION AND MATERIALS ON THE WEBSITE AND /
OR SERVICES, INCLUDING, WITHOUT LIMITATION ANY THIRD PARTY SITES OR SERVICES LINKED TO THE WEBSITE AND / OR SERVICES WILL BE
UNINTERRUPTED, TIMELY OR ERROR-FREE, THAT THE DEFECTS WILL BE RECTIFIED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE SUCH
CONTENT, INFORMATION AND MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
4d) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE AND / OR SERVICES ARE ACCESSED AT YOUR OWN RISK,
AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD TO YOUR COMPUTER
SYSTEM.
YOU HEREBY INDEMNIFY, DEFEND, AND HOLD THE COMPANY, THE COMPANY’S DISTRIBUTORS, AGENTS, REPRESENTATIVES AND OTHER AUTHORIZED
USERS, AND EACH OF THE FOREGOING ENTITIES’ RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS, AND ALL OF THE
FOREGOING ENTITIES’ RESPECTIVE OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, REPRESENTATIVES, HARMLESS FROM AND AGAINST ANY
AND ALL LOSSES, DAMAGES, LIABILITIES AND COSTS ARISING FROM YOUR USE OF THE WEBSITE.
YOU EXPRESSLY UNDERSTAND THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANY BE LIABLE
TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT
LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM CIRCUMSTANCES, INCLUDING
BUT NOT LIMITED TO: (i) THE USE OR THE INABILITY TO USE THE WEBSITE AND / OR SERVICES; OR (ii) THE COST OF PROCUREMENT OF SUBSTITUTE
GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR
TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE AND / OR SERVICES OR (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR
TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE AND / OR SERVICES; OR (v) ANY OTHER MATTER
RELATING TO THE WEBSITE AND / OR SERVICES.
THE COMPANY OR ANY OF THE FOREGOING ENTITIES’ RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS BE RELIEVED OF
ALL ITS RESPONSIBILITIES, IF ANY, IN THE EVENT OF FAILURE OF PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE
MANURE OR CAUSES BEYOND THE COMPANY’S REASONABLE CONTROL INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, EQUIPMENT AND
TECHNICAL FAILURES, ELECTRICAL POWER FAILURES OR FLUCTUATIONS, STRIKES, LABOUR DISPUTES, RIOTS, CIVIL DISTURBANCES, SHORTAGES OF
LABOR OR MATERIALS, NATURAL DISASTERS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES,
OR ANY REASONS BEYOND THE REASONABLE CONTROL OF THE COMPANY OR ANY OF THE FOREGOING ENTITIES’ RESPECTIVE RESELLERS,
DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT NEITHER THE COMPANY NOR ANY OF THE
FOREGOING ENTITIES’ RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS ARE RESPONSIBLE OR LIABLE FOR (ANY
INCOMPATIBILITY BETWEEN THE WEBSITE AND / OR SERVICES AND ANY OTHER WEBSITE, SERVICE, SOFTWARE OR HARDWARE OR (B) ANY DELAYS OR
FAILURES YOU MAY EXPERIENCE WITH ANY TRANSMISSIONS OR TRANSACTIONS RELATING TO THE WEBSITE IN AN ACCURATE OR TIMELY MANNER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
EACH PARAGRAPH, CLAUSE, SUB-CLAUSE AND PROVISION OF THIS TERMS OF USE SHALL BE SEVERABLE FROM EACH OTHER AND IF FOR ANY REASON
ANY PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION IS INVALID OR UNENFORCEABLE, SUCH INVALIDITY OR ENFORCEABILITY SHALL NOT
PREJUDICE OR IN ANY WAY AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION, WHICH
SHALL BE READ AND CONSTRUED SO AS TO GIVE THERETO, THE FULL EFFECT THEREOF, SUBJECT ONLY TO ANY CONTRARY PROVISION OF THE LAW
TO THE EFFECT THAT WHERE THIS PROVISION OF THIS TERMS OF USE OR ANY PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION HEREOF WOULD BE
BUT FOR THE PROVISIONS OF THIS PARAGRAPH READ AND CONSTRUED AS BEING VOID OR INEFFECTIVE IT SHALL NEVERTHELESS BE A VALID TERMS
OF USE, PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION, AS THE CASE MAY BE, TO THE FULL EXTENT TO WHICH IT IS NOT CONTRARY TO ANY
PROVISION OF THE LAW.
THOSE WHO ACCESS THE WEBSITE AND / OR SERVICES DO SO, ON THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL
APPLICABLE LAWS INCLUDING, BUT NOT LIMITED TO, ANY APPLICABLE LOCAL LAWS. THIS TERMS OF USE IS GOVERNED BY THE LAWS OF ENGLAND
AND WALES. ANY ACTION, SUIT, OR OTHER LEGAL PROCEEDING, WHICH IS COMMENCED TO RESOLVE ANY MATTER ARISING UNDER OR RELATING TO
THIS LETTER, SHALL BE SUBJECT TO THE JURISDICTION OF THE COURTS OF VIETNAM.
IN THE EVENT OF BREACH OF THE TERMS AND CONDITIONS OF THIS TERMS OF USE BY THE USER, THE USER SHALL BE PROMPTLY LIABLE TO
INDEMNIFY THE COMPANY FOR ALL THE COSTS, LOSSES AND DAMAGES CAUSED TO THE COMPANY AS A RESULT OF SUCH A BREACH. FURTHER IN
THE EVENT OF YOUR BREACH OF THIS TERMS OF USE, YOU AGREE THAT THE COMPANY WILL BE IRREPARABLY HARMED AND WILL NOT HAVE AN
ADEQUATE REMEDY IN MONEY OR DAMAGES. THE COMPANY THEREFORE, SHALL BE ENTITLED IN SUCH EVENT TO OBTAIN AN INJUNCTION AGAINST
SUCH A BREACH FROM ANY COURT OF COMPETENT JURISDICTION IMMEDIATELY UPON REQUEST. THE COMPANY’S RIGHT TO OBTAIN SUCH RELIEF
SHALL NOT LIMIT ITS RIGHT TO OBTAIN OTHER REMEDIES.
ANY FAILURE OF THE COMPANY TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THIS TERMS OF USE SHALL NOT OPERATE AS A WAIVER OF
SUCH RIGHT OR PROVISION.
I HAVE READ THE TERMS OF USE AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.
- Disclaimer of Warranties:
THIS WEBSITE AND ALL CONTENTS OF THIS WEBSITE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE
SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL
NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT WE SHALL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
- Limitation of Liability:
In no event shall Purpurea Limited be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with
respect to the service.
- INDEMNIFICATION: You agree to indemnify, defend, and hold harmless the Company and subsidiaries, affiliates, officers, directors,
employees, suppliers, consultants, agents from any and all third party claims, actions, liability, damages and/or costs (including, but not limited to, attorneys
fees) arising from Your use of the Services, Your violation of the Privacy Policy or these Terms of Service, or infringement by You or any other user of Your
account of any intellectual property or other right of any person or entity. These Terms of Service will inure to the benefit of the Companie’s
successors, assigns, and licensees.
The Company eserves the right, in its sole discretion and without any obligation, to make any improvements/ changes/ alterations/
modifications to correct any error or omission in any portion of the content, or also to take down or delete any content for any reason at any time.
10.Terms
This Agreement shall continue in full force and effect for so long as you are using the Services. Either you or Purpurea Limited may terminate the service at any time, with or without cause.
Customers are guided by the Privacy Policy laid down by the company
11.Privacy Policy
The Company is the owner of www.dreambeauty.sg (Website).
The Company can be contacted by e-mail at [email protected]
The protection and security of your personal information is one of our top priorities. This online Privacy Policy discloses our information practices for this Website including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties.
By using this Website you agree to accept the terms of this Privacy Policy as well as the Website Terms of Use. By accessing or using this Website you
expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to
both, users who visit the Website but do not transact business on the Website (Users) as well as users who are registered and are authorized by the
Website to transact business on the Website (Customers).
Personal Information refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains
including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number.
- Conditions for Product Sale and Return
a)All items must have the original security transaction ID, Invoice Order and certificate (if applicable) and must be returned in the same conditions as
delivered by the Company.
b)Any item returned showing signs of wear or engraved, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall
not be accepted for return.
c)Custom orders with engraving, etc cannot be accepted for return, refund or exchange.
d)All shipping and handling expenses shall be chargeable to the Customer
e)All requests for return of product have to be placed within seven (21) days from the date of delivery. No return requests after seven (21) days from
delivery will be processed.
f)Once the return is confirmed via the Company as per outlined procedure, the Company will send a packaging cover, which has to be used to return the
product.
g)The price of a product varies according to size mined and quality of a product.
h)Products as per exact quality are not always available.
i)Money cannot be refunded or exchanged for products once sold.
- Cancellation rights
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any
made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to
notify us if you wish to cancel your contract, you must notify us via email on [email protected].
If you have received the goods before you cancel your contract you must send the goods back to our contact address at your own cost and risk as clearly
specified in the manner outlined in our returns policy. If you cancel your contract but we have already processed the goods for delivery you must not unpack
the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
- a) Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as
soon as possible and in any event within 30 days of your order.
- b) You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods.
- Cancellation by us
14.1 We reserve the right to cancel the contract between us if:
a)we have insufficient stock to deliver the products you have ordered;
b)we do not deliver to your area; or jurisdiction
c)one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us
from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon
as possible but in any event within 30 days of your order.